Revising goals (Strategy II)
In Gary Klein’s work on insights, Seeing What Other’s Don’t (2013), the author spends a fair bit of time on discussing what happens when we have had an insight, and why so many organizations ignore them. His explanation is that many organizations lack a process for changing goals or adapting objectives. Klein notes: People often resist goal insights. Organizations tend to promote managers who tenaciously … Continue reading Revising goals (Strategy II)